Facilitating workshops that work.

For boards and leaders bringing people together to explore, plan and move forward collaboratively.



When you bring people together around a common focus or goal you want to ensure you honour that time commitment. Whether it's a strategic plan, exploring a shared interest, or making important decisions, you want people to leave the room knowing that being there was worth the effort. I design and facilitate spaces that draw out the collective power and wisdom in the room, delivers to the purpose, and ensures the magic that happens on the day lives on well after the workshop finishes.

Designing workshops that work
Your board, leadership team or organisation may be trying to get everyone on the same page, agree on decisions, tackle a collective challenge, or build commitment to create mometum. 
You may be bringing different sectors, agencies, teams, groups and organisations together around a shared topic, issue or area of interest.  
When you want to get the most out of your workshop, hui, or planning day I work with you to design a process that is perfect for your purpose and people.   


Your board needs a strategic plan, greater clarity, direction and alignment

You need to agree direction, priorities, roles or ways of working so everyone is clear on the pathway forward, and their part in delivering results.

An important project or idea needs shaping

You need to bring the right people together to explore, plan, make decisions and follow through.

The team needs to reach consensus  to map a way forward together

There are different perspectives, priorities or interests to work through before you can reach agreement and move ahead.

You are bringing those with shared interests together to network, learn and build community.

You are bringing a sector, agencies, organisations, stakeholders, iwi, hapū or communities together around a shared area of interest, issue, opportunity or outcome.

You want to set a collaboration up well from the beginning

You're starting something new and want to be clear about the purpose, involve the right people and create the conditions for people to work well together.

You need to get traction on something important but you're going around in circles

The conversations keep happening, but decisions aren't being made, priorities remain unclear or agreements aren't being followed through.



Strategic Planning

Strategic Planning

Getting everyone on the same page and heading in the same direction with commitment, clarity and accountability.

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Workshop Facilitation

Workshop Facilitation

Designing and facilitating workshops that aren't just memorable, but are also impactful.

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Women Who Follow Through

Women Who Follow Through

I've teamed up with an amazing female business coach to offer a small group, facilitated, online time management training programme for women leaders and business owners keen for support to get to their goals.

Learn More


Kauri Ora Wānanga - co-designing a project planning template for Kauri Ora projects.

Over two days I guided representatives from iwi and hapū, Auckland, Northland and Waikato Regional Councils, MPI and DOC through a co-design process to explored what was needed to set projects up for success in a way that respected the diverse needs, values and perspectives. They also looked at how to incorporate Mātauranga Māori and Western Science. The result was a template that everyone supported and agreed to apply to future planning

Hapū, marae and DOC community collaboration - Turning local aspirations into plans.

Bringing together whānau from hapū, marae groups and trusts, together with Department of Conservation staff to explore their aspirations for taiao and hāpori projects in their rohe. Each rōpu (group) left with a clear future vision and a practical roadmap to guide them forward.

Rule Foundation Hui - consensus decision-making on funding for Rainbow communities.

Rule Foundation decided to shift from funding applications, and devolve decision-making to the groups working with Rainbow communizes across Te Tai Tokerau/Northland. . Bringing diverse groups together, each with a strong vested interest, to decide how to allocate funding amongst themselves requires skilled facilitation. I used a consensus decision-making process to guide the decision-making discussions. By the end of the day, there was shared agreement on how the money was to be allocated, with a feeling of excitement about the impact this investment would make for our rainbow communities. https://www.rulefoundation.nz/

Northland businesses - business continuity planning workshops

Northland NZ contracted me to deliver a series of business continuity planning workshops (online and in person) across Te Tai Tokerau. Each business left with practical ideas and a good understanding of what they needed to consider and plan for in order to future-proof their business against the impacts of severe disruptions, such as floods, cyclones, power outages and road closures - common occurrences in this region. https://www.northlandnz.com

Strategic Planning for Communities - 11 workshops reaching 38 community organisations across Tai Tokerau.

Through funding from DIA, and in partnership with Volunteering Northland, I delivered a series of online and in person strategic planning workshops across Te Tai Tokerau for boards of community organisations. After the workshops every board, representing nearly 40 community organisations, could confidently articulate exactly why their organisation existed, who they served and the unique impact they created. They knew where they wanted to be in 5 years time, what they needed to prioritise to get there, and how they would check progress and prove their success. They also left with a stronger commitment to their kaupapa, and to each other. Many described being part of the creative, interactive and inclusive process as 'the best team building day we have ever had.'

Social resilience planning for catchment groups and rural communities

I was contracted by Nature Positive to design and facilitate a series of in person and online workshops for hapū-led and community catchment groups, agencies and NGO's working with rural communities to explore social resilience. Through the conversations, the different sectors recognised the complimentary support they could offer each other, and the importance of considering the wellbeing of people alongside their focus on environmental restoration. Agencies got to hear from hapū how to better engage with marae. Each participant left with practical ideas they could take forward into their mahi and in future planning.

Kauri Ora Wānanga - co-designing a project planning template for Kauri Ora projects.
Hapū, marae and DOC community collaboration - Turning local aspirations into plans.
Rule Foundation Hui - consensus decision-making on funding for Rainbow communities.
Northland businesses - business continuity planning workshops
Strategic Planning for Communities - 11 workshops reaching 38 community organisations across Tai Tokerau.
Social resilience planning for catchment groups and rural communities
A little fresh thinking for your inbox.
Sometimes all it takes is a fresh perspective to spark a new idea. My free monthly newsletter, 'Four Ideas to Spark Your Thinking', serves up interesting insights, practical tips and useful resources for leaders, boards and people committed to making a positive impact and believe that working well together is the key.     
No spam, no sales pitches. Just a little monthly inspiration! 


Carolyn Smith


Collaboration & Facilitation Specialist

When people need to work together to explore ideas, create plans, and make decisions, I'm here to help. For more than 25 years, I’ve worked with people tackling important issues where no one person, team or organisation has all the answers.

Let’s talk about what you’re working through
You don't need to know exactly what kind of support you need. Tell me what you're trying to achieve, who's involved and where things feel challenging. We can talk through what's happening, what might help, and whether I’m the right person to support you.
Let's talk


I need to bring my board or team together to figure out our future direction and priorities.  Is independent facilitation worth the investment?

When a group of busy people spends hours in meetings that go in circles, avoids difficult issues or leave without clear decisions and ownership, that already has a cost.

Independent facilitation is most valuable when the outcome matters enough to get the process right.  That might mean creating a strategic plan,  making an important decision, or building commitment to a collaborative goal. 

A well-designed and facilitated process can help people use their time well, bring different perspectives into the conversation, work through difficult issues and leave with greater clarity, ownership and commitment to what happens next.

I would love an independent facilitator to design and run my workshop, but I'm worried about the cost.

Facilitation is a serious investment and money and time are precious. 

When considering whether an investment is the right decision, ask yourself 'What is the cost if we don't get this right?' and 'Do we have the skills and neutrality to do it ourselves?"  

When we weigh it up, we can overlook the cost to reputation, trust, goodwill and commitment when workshops don't produce the promised results, and we fail to make the impact we set out to achieve.  

Before we agree to anything we'll talk about what you're trying to achieve and the support that would add the most value. You'll know the cost and what's included before deciding whether to proceed.




Want to see whether we're the right fit? 
It's important that both of us feel confident that the service and situation match. ​
Let's talk
How well is your board or team working together?
Download the free Collaborative Strengths Assessment to take a practical look at what sets collaboration up for success. It can help you see what's working well and where more attention may be needed.  It also includes suggestions to strengthen any gaps.
You can use it with your board or team, or bring it to a conversation with me if you'd like another perspective.


6 ideas to spark your interest

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Blog with short, helpful ideas and links to inform, inspire and encourage those who are working with communities and nature

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Ideas, links and tips for community organisations, boards and agencies interested in strengthening their impact for communities and nature



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